With this form, you can report illegal or impermissible content. Please note that we provide different forms for certain legal matters.
Please note the following information if you wish to report a copyright infringement under the DMCA:
DMCA Information
If you are located in the EU and wish to report content as illegal in your EU member state or in the EU, please use the following link:
DSA Request for Removal of Illegal Content
If you are working on behalf of an authority of an EU member state, the EU Commission, or the European Digital Services Board, please use the following link:
Contact Form for Legal Inquiries
We will strive to respond to your report as quickly, fairly, and appropriately as possible. We intend to resolve all reports within seven (7) working days and provide clear guidelines to prevent the issue from reoccurring. If a violation is confirmed, we will establish appropriate remedial measures and take the necessary steps.
All content deemed illegal will be removed immediately. We will not take action against other users for activities that occur on another platform or offline. In cases where disputes regarding consent cannot be resolved internally, such disputes may be referred to a neutral mediation body. Once a measure has been taken or if further information is required from you, we will contact you via email.
Required Information / Benötigte Informationen
Complaint Policy (1) Introduction: This document sets out our complaints policy. If you are a User of livestrip.com, this Complaints Policy forms part of your agreement with us. (2) Interpretation: In this Complaints Policy, defined terms have the same meanings given to them in the Terms & Conditions. In addition, the term "business days" means any day which is not a Saturday, Sunday or public holiday in Germany. (3) Who can use this Complaints Policy: Whether or not you are a User of livestrip.com, you can use this Complaints Policy to alert us to any complaint which you have relating to livestrip.com. (4) How to make a complaint: If you have a complaint about livestrip.com, (including any complaint about Content appearing on livestrip.com, or the conduct of a User), please submit your complaint by completing our online form on this page. You are required to complete all mandatory fields, provide a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates. (5) How we deal with complaints of illegal or non-consensual content: Following receipt of your complaint of illegal or non-consensual Content under section 4 above: We will take such steps as we consider to be appropriate resolve your complaint within 7 business days. If we require further information or documents from you, we will contact you to let you know. We will in good faith investigate your complaint and take the following action: If we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message. If we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message. Any dispute regarding our decision on non-consensual content will be submitted by us to a neutral arbitration association at our expense. (6) How we deal with complaints related to copyright infringement: Complaints related to copyright infringement must be submitted in accordance with our DMCA Policy, and we will respond to copyright infringement complaints as set out in such policy. (7) How we deal with other complaints: Following receipt of other complaints (including complaints related to other breaches of our Acceptable Use Policy) under section 4 above: We will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint. If we require further information or documents from you, we will contact you to let you know. We will in good faith take such actions as we consider appropriate to deal with the issue which your complaint has raised. If you have complained about content which appears on livestrip.com and we are satisfied that the content otherwise breaches our Acceptable Use Policy, we will act quickly to remove such content. We are not obligated to inform you of the outcome of your complaint. (8) Unjustified or abusive complaints: If you are a User of livestrip.com, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account.